The Board

Berna Ozsar

Secretary General, World SME Forum

Berna Ozsar portrait photo

Berna Ozsar is the Secretary General of the World SME Forum. Reporting directly to the CEO, Berna shapes and scales World SME Forum’s agenda, staff, partnerships and collaborations.

Berna has vast experience in the insurance sector. Prior to joining WSF, she was the Deputy Director of SEGEM, Turkey’s leading insurance training organization, where she managed a team to develop and execute training programs, professional examinations, local and international projects, programs, symposiums and workshops; as well as serving as a leader in the development and launch of an e-learning platform, to provide e-learning trainings for over 100,000 professionals in the financial services sector. Previously, she worked as the EU & International Affairs Coordinator of the Turkish Insurance Association, where she followed insurance market developments both at the EU and global levels; worked on the harmonization process of the Turkish insurance market with the EU; represented the Association in international platforms such as Insurance Europe, the European Commission, the World Bank and OECD; followed up and managed EU and international funded projects and programs.

Before joining the insurance sector, Berna had also worked as a Consultant on EU Affairs at a Brussels based consulting firm, CPS Advisory Group, for the EU harmonization process of Turkey’s leading Fortune 500 companies in various sectors including but not limited with the telecommunications, pharmaceuticals and financial services sectors. In this position, she provided strategic advice in public affairs and business and investment development to public and private sectors.

Berna completed her undergraduate studies in International Relations (major) and Political Sciences (minor) at the Middle East Technical University. As a Jean Monnet scholar, she received her LL.M. (Master of Laws) degree in European Law from the University of Nottingham, UK. Berna completed her Ph.D. studies in 2009 at the Marmara University, Institute for Banking and Insurance, where she’s been lecturing since then. Berna has authored many books, as well as articles published in national and international journals.

Berna is at the same time an accredited coach, working with her teams primarily on change and professional development.